2003 Annual Report
Financial
Highlights
About
U.S. Cellular
Glossary
of Terms
Map
 
Chairman’s &
President’s Letter
Customers
Expect It
Board of
Directors
Supplemental
Shareholder Info
Financial
Report


In business, rewards go to those who focus on the customer … who have a strategic plan...who stay focused ... who think about consequences ... who act with integrity ... who constantly work to improve ... and who deliver results.

Using our core customer satisfaction strategy as a guide, we at U.S. Cellular commit to delivering the results our customers – and our shareholders – expect.

Our strategy, highlighted by the following links, is to:


4
Strengthen our market presence

4
Offer our customers great products and services

4
Deliver exceptional customer service

4
Increase customer satisfaction

4
Generate profitable growth

4
Drive standards of excellence

Printable version of "Customers Expect It" section (1 Mb)