TDS Telecom

TDS Telecom offers local, long distance, broadband and satellite television services to residential and business customers in rural and suburban communities in 30 states.

The company has both incumbent local exchange carrier (CLEC) and competitive local exchange carrier (CLEC) operations. Its ILEC is the seventh largest independent ILEC in the United States. The CLEC operates under the brand TDS Metrocom in mid-size metropolitan markets in five Midwestern states. All told, the company serves more than 1 million access line equivalents.

Delighting customers
Since its beginnings in 1969, TDS Telecom has recognized that satisfied customers are the cornerstone of company's success. That's why the core of its strategy is delighting customers, making every experience the best it can be. TDS Telecom's dedicated employees work to ensure that customers are completely satisfied with the company's products and services, "At Every Point of Contact™." Whether calling a friend, logging onto the Internet, paying a bill online or taking an order over a business phone system, TDS Telecom customers know they can rely on the company's high-quality service.

Meeting their communication needs today… and tomorrow
TDS Telecom is taking advantage of the many opportunities presented in today's evolving wireline communications environment. Leveraging the company's reputation for value and quality, TDS Telecom is transforming the company to be the broadband provider of choice in the markets it serves. TDS Telecom provides the critical "triple-play" offering of telephone service, high-speed Internet access and television video entertainment. And it works continuously to improve the services it offers, assessing new technologies to determine which to pursue to best meet its customers' future needs.

Providing quality, value and convenience
Customers have many options when choosing TDS Telecom services. The company meets the varying needs of its customers with attractive pricing plans and various service options, including convenient "bundled" service package plans. Plus, with TDS ePay, customers can view and manage their accounts online. TDS Telecom works in every way to offer customers the products and services they want and value in ways that work best for them.

Supporting its communities
TDS Telecom has a rich tradition of supporting the communities it serves. Whether championing the economic development of businesses or cities, encouraging education or supporting community needs, TDS Telecom is committed to contributing to the markets it serves. The company is also dedicated to promoting public policy that ensures the availability of high-quality communications service at reasonable prices in rural areas.