Procure-to-Pay Vendor Information

The TDS Enterprise, including TDS Corporate, TDS Telecom and US Cellular, has implemented a new procure-to-pay process to improve payment turn-around time to vendors. This includes converting our invoices to an imaging and workflow process.

This web site has been made available to vendors to help provide answers to frequently asked questions regarding the new process and how it will affect invoice/PO interactions with our vendors. Please review the following FAQ list to answer questions you might have. If you are unable to answer a question based on information available, please feel free to contact the help desk at 608-664-5088.

Frequently Asked Questions

What information is required on the invoice or PO?

Every invoice must include an invoice number and an invoice date. Invoices should be typed or computer generated. Invoices generated due to a Purchase Order must include a current PO number. A purchase order number is a 10 digit number; the first 4 digits begin with 4500XXXXXX.
The following information should be provided to you by the person placing the order:

• The name of the person placing the order.
• Email address of person placing the order. This is typically: firstname.lastname@business_unit.com for example:
• jane.doe@teldta.com
• jane.doe@uscellular.com
• jane.doe@tdstelecom.com
• jane.doe@tdsmetro.com
• Employee Reference ID: This is a 4-5 digit number, or 6-8 alphanumeric ID
• Company Code/Market Number: this is a 2-4 digit number or Cost Center Number: this is a 6 digit number
• A purchase order number (if applicable)

Where do we send the invoice?

If you do business with:

• TDS Corporate
  
• Non PO invoices (our requests for goods or services did not include a Purchase Order)
  TDS
  PO BOX 628516
  MIDDLETON WI 53562-8516
• Purchase Order invoices
  TDS
  PO BOX 628515
  MIDDLETON WI 53562-8515
• Legal invoices
  TDS
  PO BOX 628545
  MIDDLETON WI 53562-8545
• Confidential invoices
  TDS
  PO BOX 628546
  MIDDLETON WI 53562-8546
• TDS Telecom or TDS Metrocom
• Non PO invoices (our requests for goods or services did not include a Purchase Order)
  TDS TELECOM
  PO BOX 620988
  MIDDLETON WI 53562-0988
• Purchase Order invoices
  TDS TELECOM
  PO BOX 628490
  MIDDLETON WI 53562-8490
• U.S. Cellular
  
• Non PO invoices (our requests for goods or services did not include a Purchase Order)
  US CELLULAR
  PO BOX 620989
  MIDDLETON WI 53562-0989
• Purchase Order invoices
  US CELLULAR
  PO BOX 628430
  MIDDLETON WI 53562-8430

Why did we get our invoice back?

If you have received the invoice back, then it's missing critical information necessary for us to process. Does the invoice contain at least one of the following:

• Email address of person placing the order?
• Employee Reference ID?
• Company Code/Market Number or Cost Center Number?
• Invoice Date?
• Invoice Number?
• Purchase Order Number?
• Is the invoice typed or computer-generated?

What is the Employee Reference ID?

This is a 4-5 digit number, or 6-8 alphanumeric ID.

What is a Company Code/Market Number?

A four digit number provided to you by the person who is placing the order.

What is a Cost Center Number?

A six digit number provided to you by the person who is placing the order.

Do you offer EDI capabilities?

Yes. For more information, contact the helpdesk at 608-664-5088.

Are there any other ways to receive payment?

We offer two payment methods: Check or automated clearing house (auto clear house-direct deposit into vendors account). For ACH payments, click here (U.S. Cellular) or click here (TDS Telecom and Telephone and Data Systems) and send an email to request the ACH form.

What if we have a credit memo?

Follow same procedures as invoice.

How can we contact the TDS companies?

Contact the helpdesk at 608-664-5088.

When can we expect payment?

Assuming we have received the good or service, payment will be issued according to the vendor payment terms - as agreed to.

How can we determine if our invoice been paid?

Contact the helpdesk at 608-664-5088.

How can we determine if our invoice has been received?

Contact the helpdesk at 608-664-5088.

What should an invoice look like?

• PO Invoice (PDF)
• Non-PO Invoice (PDF)